Privacy policy

Overview (Last updated June 21, 2024)

How we respect your privacy

At Maple Health Group, we respect your privacy. We are mindful with regards to the personal information we may request from you and the personal information we may collect about you as part of our services. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is used online. PII, as used in US privacy law, General Data Protection Regulation (GDPR) and Information Security best practices, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We store personal information for only as long as we have a reason to retain it. We strive to provide full transparency on how we gather, use, and share your personal information. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website: www.maplehealthgroup.com.

What personal information do we collect?

Services & surveys. When requesting information, as appropriate, you may be asked to provide your name, email address, phone number or other details.

Job applications. Maple Health Group collects personal information when you apply for a position through the Maple Health Group website, or coordinate with one of our approved recruiters. This includes your name, mailing address, email address, telephone number, and background information required to apply for a job. Only Maple Health Group, or representatives acting on its behalf, will contact you using this information you have provided.

Conferences & events. The personal data collected varies across our site and may include information that you provide, such as your full name, organization name, mailing address, email address, telephone number, and background information required to apply for a job, attend an event, or to receive more information such as news and updates from Maple Health Group.

Cookies

Cookies are small text files that a site or its service provider store on your computer through your web browser (if you allow). Like the vast majority of websites, we use ‘cookies’ in order to provide you with the best possible experience on our website. Cookies can have many purposes and among other things may be used to save your preferences or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it will not affect the user’s experience.

Accessing, updating and removing personal information

Upon request, we will provide you with information about whether we hold any of your Personal Information. Users who wish to correct, update or remove any Personal Information may do so by emailing us. We respond to all enquiries within 30 days. The processing of this request is free of charge, but we reserve the right, as allowed under EU GDPR Article 12 (5) and UK GDPR Article 12 (5), to charge an administrative fee under certain circumstances. Please note that we may refuse to act, as allowed under EU GDPR Article 12 (2) and 12 (5) and UK GDPR Article 12 (2) and 12 (5), on requests that are insufficiently substantiated, unfounded or excessive.